Newcastle issue apology to fans after ticketing issues that saw the club cancel more than a hundred season tickets.
After seats sold to tour organisers ten years ago were “not detected until recently,” Newcastle United apologised to fans for a “oversight” and revoked over 100 season tickets.
Following a further inquiry into the unlawful resale of St. James’ Park match tickets, the club has taken action.
It follows the availability of tickets for Thursday night’s highly anticipated Champions League home match versus Barcelona for a school located almost 200 miles away.
The club clarified that contracts with third parties that permitted them to sell tickets were terminated when the new owners took over four years ago.
This includes the agreement made ten years ago with a small group of tour organisers “for the benefit of school groups”; but, because there was no official agreement with the planners, the club was unaware that they were still selling tickets.
“At a time when we are doing our utmost to protect legitimate access for Newcastle United fans, we want to be fully transparent and apologise for this oversight,” the club said.
In the same month that 110,000 supporters lined up online for the remaining seats for the eagerly awaited event, the High School of Dundee purchased 45 tickets for the Barcelona match.
According to a school representative, they bought them in good faith after being “approached” by a supplier; however, the club then cancelled the tickets.
In recent days, Newcastle has cancelled 103 season tickets due to violations of the terms and conditions.
According to the club, “this instance” has nothing to do with individual fans reselling their St. James’ tickets.